Hi, I’m Ethan! I write and design technical and digital content that helps create excellent user experiences for products and across platforms.
As a content designer and technical writer, I am well-versed in structuring and communicating complex information for diverse audiences. My strength is my ability to utilize design thinking and multimedia to deliver content that meets user needs and achieves organizational goals.
Featured Projects
Through a graduate-level IRB-approved study using mixed methods, I identified key usability challenges in the PS5 icon-based menu for novice gamers and proposed evidence-backed redesigns that align interface elements with user mental models to enhance clarity, navigation, and overall user experience.
I led the end-to-end design and launch of Informatica’s GenAI Information Hub, a research-driven platform that centralized AI tools, guidelines, and learning resources, improved company-wide AI literacy, and supported team workflows with role-specific GPT personas